Privacy policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect the personal information of visitors and clients who interact with our website and services. By using our website, you agree to the terms described here.

2. Information We Collect

We may collect the following information:

Name, phone number, and email address
Messages and inquiries submitted through our contact forms or chat
Appointment and booking details
Payment information (processed through secure third-party providers)
Website usage data through analytics tools

We do not collect sensitive medical information.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries
Schedule and confirm appointments
Provide consultations and wellness services
Process payments
Improve our website and services
Communicate with you about your requests

We do not sell or rent your personal information.

4. How We Protect Your Information

We take reasonable measures to ensure your information is safe, including:

Secure website forms
Encrypted communication channels where possible
Restricted access to personal data
Safe storage of email and booking details

Your information is kept confidential and used only for providing our services.

5. Sharing of Information

We may share your information only when necessary:

With secure payment processors
With delivery or courier services (if you order herbal products)
When required by law

We do not share your data with third parties for marketing.

6. Cookies and Tracking Tools

Our website may use cookies or analytics tools to improve performance. These tools help us understand website usage but do not personally identify you.
You can disable cookies in your browser settings.

7. Your Rights

You may request at any time to:

View the personal information we hold about you
Update or correct your details
Request deletion of your information

8. Contact Information

If you have questions about this Privacy Policy, please contact us:

Name/Business: Witchdoctor Nkonge
Email: Daktarinkonge@gmail.com
Phone: +254715309407
Website: https://www.witchdoctornkonge.com